HubSpot Services FAQs | BPAV HubSpot Consulting & Implementation

Do you migrate from Salesforce?

Yes, we specialize in Salesforce to HubSpot migrations. Our team has extensive experience migrating data, processes, and integrations from Salesforce to HubSpot, ensuring a smooth transition with minimal disruption to your business. We follow a proven methodology that includes:

Comprehensive data mapping and cleansing
Custom field and property migration
Process and workflow recreation
Integration rebuilding and testing
User training and adoption support

Can you manage full lifecycle CRM? At BPAV, we support the full lifecycle of your CRM — from initial planning and platform selection to implementation, integration, user training, and ongoing optimisation. Whether you're just getting started or looking to enhance an existing system, we ensure your CRM aligns with your business processes and supports long-term growth. We also help integrate CRM with other platforms like marketing automation, ticketing systems, and communication tools to create a unified ecosystem.

Do you work alongside internal teams? Absolutely. At BPAV, collaboration is central to how we work. We partner closely with your internal teams — whether it's IT, marketing, sales, or operations — to ensure seamless integration, knowledge sharing, and alignment with your objectives. Our goal is to complement your in-house expertise, not replace it. We bring technical know-how and industry insight while respecting your workflows and team dynamics.

Is your team UK-based? Yes. Our core team is based in the UK, which means we operate in your timezone, understand the local business landscape, and can offer reliable support during your working hours. We’re also experienced in working with global teams and remote environments, ensuring flexibility without compromising service quality.

What is your HubSpot certification level? We are HubSpot certified across multiple specialisations. Our team holds certifications in HubSpot Marketing Software, Sales Software, CRM Implementation, CMS Development, and more. This means we’re qualified to deliver expert consulting, setup, and optimisation services across the HubSpot platform. We stay up to date with the latest features and best practices to ensure you get maximum value from your HubSpot investment.

How long does a typical HubSpot implementation take?

It depends on the scope, but most implementations take 2 to 6 weeks.

For standard setups — such as CRM configuration, pipeline creation, and basic automation — we can complete implementation within 2–3 weeks.
More complex projects involving integrations, custom workflows, data migration, or multi-team onboarding typically take 4–6 weeks or more.

Do you offer ongoing support after implementation?

Yes, we do.

At BPAV, we believe implementation is just the beginning. We offer tailored ongoing support packages to help you get the most out of your HubSpot setup — from technical troubleshooting and performance monitoring to training, campaign execution, and optimisation. Whether you need ad hoc assistance or a fully managed service, we’re here to support your growth every step of the way.

Can you help with custom HubSpot integrations?

Yes, we specialise in custom HubSpot integrations.

Whether you need to connect HubSpot with your ERP, live chat, telephony system, eCommerce platform, or a bespoke internal tool — our team can design, build, and maintain seamless integrations that support your workflows. We work with HubSpot APIs, middleware platforms like Zapier or Make, and custom-coded solutions to ensure your systems talk to each other effectively and securely.

What industries do you specialize in?

We primarily support clients in the AV, IT, and technology sectors.

At BPAV, our deep expertise lies in working with Audio Visual integrators, IT service providers, tech consultants, and SaaS companies. However, our HubSpot and CRM consulting services are also applicable to a broad range of industries, including education, professional services, property, and manufacturing. If your business values process optimisation, system integration, and customer experience — we can help.

How do you ensure user adoption after implementation?

We focus on training, simplicity, and real-world alignment.

At BPAV, we don’t just set up your system — we make sure your team knows how to use it confidently. We provide tailored training sessions, clear documentation, and ongoing support to ensure everyone is on board. We also take time to align the CRM with your actual workflows, so it feels intuitive and useful from day one. By involving key users early and focusing on ease of use, we drive adoption and long-term success.

Common Questions About OurHubSpot Services

Got questions?

Get answers.

Still have questions?

Ready to Transform Your HubSpot Experience?