We're platform-agnostic and work with all major automation tools including:

• Zapier - Great for quick SaaS integrations and simplicity
• Make (formerly Integromat) - Powerful for complex logic and data manipulation
• Pabbly Connect - Cost-effective for high-volume operations
• n8n - Open-source option with self-hosting capabilities
• Tray.io - Enterprise-grade automation with robust security
• Custom solutions - For specialized requirements

We select the right platform based on your specific needs, volume requirements, security considerations, and budget constraints.

Yes, we specialize in connecting legacy systems through multiple approaches:

• Custom API integrations for systems with available APIs
• Middleware solutions to bridge incompatible systems
• Database connectors for direct data access when appropriate
• Screen scraping and RPA for systems without APIs
• CSV/data file import/export automation for offline systems

Our team has extensive experience with ERP systems, custom databases, and proprietary platforms that don't have native integration capabilities.

We can automate processes across all business departments:

• Sales: Lead routing, quote generation, contract processing
• Marketing: Campaign tracking, lead scoring, content scheduling
• Operations: Order processing, inventory updates, logistics coordination
• Finance: Invoice generation, payment reconciliation, expense processing
• HR: Applicant tracking, onboarding workflows, time-off management
• Customer Service: Ticket routing, satisfaction surveys, follow-ups

If a process is repetitive, rule-based, and currently requires manual intervention, it's likely a good candidate for automation.

Absolutely. All automations we build are 100% owned by your company. Our standard agreements include:

• Full intellectual property rights to all custom workflows
• Complete documentation of all automation processes
• Admin access to all platforms and systems
• Source code for any custom components
• Knowledge transfer to ensure your team understands the implementation

We can also provide ongoing support and management if desired, but you always maintain full ownership and control.

Our implementation follows a structured methodology:

Implementation timelines vary based on complexity, but here are typical ranges:

We take data security extremely seriously and implement multiple safeguards:

• Data Protection: We follow data minimization principles, only processing the data necessary for the automation
• Encryption: All data in transit is encrypted using industry-standard protocols
• Access Controls: Strict permission systems to limit data access to authorized personnel only
• Compliance: We design automations to meet GDPR, CCPA, HIPAA, and other regulatory requirements as needed
• Audit Trails: Comprehensive logging of all system activities for accountability
• Risk Assessments: Regular security reviews of all automation implementations

We're also Cyber Essentials certified and can work with your security team to ensure all automations meet your internal security policies.

We offer comprehensive training tailored to different roles within your organization:

Training is delivered through a combination of:

• Live workshop sessions (in-person or virtual)
• Recorded video tutorials
• Comprehensive documentation
• Hands-on exercises and practice scenarios

We offer flexible support options to match your needs:

We design our automations with resilience in mind, but when issues occur:

Support response times vary by plan, but we prioritize issues that impact critical business operations.

We establish clear metrics at the beginning of each project and track them throughout implementation:

ROI varies by process and organization, but our clients typically see:

Time Savings

70-90% reduction in manual processing time for automated tasks

Cost Reduction

40-60% decrease in operational costs for automated processes

Accuracy Improvement

90%+ reduction in human error rates

Payback Period

Typical ROI realized within 3-9 months of implementation

During our initial assessment, we'll provide a detailed ROI projection specific to your processes and business context.